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FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention (Shareware) customer support call tracking expert systems faq faqs help desk help desk software help desk tools helpdesk helpdesk support software technical trouble tickets
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